Customer Support
Shipping & Delivery Policy
How merchandise is processed, shipped, and delivered.
Processing times
Processing times vary by product and are stated on each individual listing. Processing begins after the order has been reviewed and payment has been received or verified.
Shipping methods
- Smaller merchandise typically ships by parcel carrier.
- Large merchandise, including appliances and furniture, may require freight shipping.
- Wholesale lots and pallet merchandise may ship via freight carrier.
- Local pickup may be offered on certain items where applicable and agreed in advance.
Shipping costs
Shipping costs may vary based on weight, dimensions, destination, and carrier. Shipping is quoted and confirmed with you before payment is collected. We do not advertise free shipping.
Delivery information
Customers are responsible for providing accurate delivery information, including a complete address and a reachable contact phone number. Freight deliveries require a delivery location that can receive a freight vehicle, and additional carrier services (such as liftgate or residential delivery) may add cost.
Tracking
Tracking or freight information will be provided when available.
Delivery estimates
Delivery estimates are estimates and are not guarantees unless explicitly stated in writing for a specific order.
Freight inspection
Customers should inspect freight shipments according to the carrier's delivery procedures. Note any visible damage or shortage on the delivery receipt before signing, and report the issue to us promptly so we can assist with the carrier claim process.
Questions
Love Liquidations LLC, 6645 Glenallen Avenue, Solon, Ohio 44139. Phone 216-240-6990. Email Loveliquidationsllc@gmail.com. Hours: Monday–Friday, 9:00 AM–6:00 PM Eastern Time.